Contact Us

Thank you for your interest in our small scrunchie business. We are here to answer any questions or concerns you may have about our products and services. Please find below our contact information:

For any inquires or assistance in regards to Ivy Rose please contact us at hello@ivyrosemelbourne.com

You can also reach us through our social media channels by sending us a direct message or leave comments, and we'll be happy to assist you.: 

• Instagram @ivyrose_melbourne
• Tiktok @ivyrosemelbourne

We are available to assist you during the following hours:

• Monday-Friday: 10am-5pm AEST
• Saturday: 10am-3pm AEST
• Sunday: 10am-3pm AEST

Our customer support team is available during our business hours, and we strive to respond to all inquiries in a timely manner. Any inquires made outside of the following hours, please wait for a response the next following business day.

If you have any questions about our scrunchies, shipping, returns, or any other concerns, please do not hesitate to contact us. We value your feedback and strive to provide excellent customer service and will get back to you as soon as possible.

Thank you for choosing our small scrunchie business. We look forward to hearing from you soon!